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Flight On Time? Latest Results Published

DOT Ranks Airlines' On-Time, Baggage Performance

POSTED: 8:31 am CST January 15, 2009
UPDATED: 2:24 pm CST January 15, 2009

U.S. airlines' on-time performance, baggage handling and domestic cancellation rates were not as good in November compared with the previous month, but still improved over a year earlier, the Transportation Department said Wednesday.

The agency also said it received fewer complaints about airline service. The airlines overall had a mishandled baggage rate of 3.75 reports per 1,000 passengers in November, an improvement over November 2007's rate of 4.90 reports per 1,000 passengers but up from October 2008's rate of 3.55 reports per 1,000 passengers.

Here is how 19 airlines ranked in on-time performance in November:

  • Hawaiian 89.59 percent on time
  • Southwest 87.22
  • Northwest 86.75
  • United 85.51
  • SkyWest 85.11
  • Pinnacle 84.90
  • American 84.40
  • Frontier 83.65
  • American Eagle 83.52
  • ExpressJet 83.01
  • JetBlue 82.94
  • US Airways 81.98
  • Alaska 81.37
  • Mesa 81.31
  • Continental 80.73
  • AirTran 80.19
  • Delta 77.40
  • Comair 77.07
  • Atlantic Southeast 75.30

DOT said the overall average on-time arrival rate of was 83.3 percent in November, an improvement over November 2007's 80 percent rate but below the rate of 86 percent recorded in October 2008.

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